{"id":11175,"date":"2025-07-07T14:07:39","date_gmt":"2025-07-07T12:07:39","guid":{"rendered":"https:\/\/linqcase.com\/03-service\/"},"modified":"2026-05-13T14:14:22","modified_gmt":"2026-05-13T12:14:22","slug":"service","status":"publish","type":"page","link":"https:\/\/linqcase.com\/en\/service\/","title":{"rendered":"Service"},"content":{"rendered":"\t\t
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  1. Home<\/a><\/li>
  2. <\/i><\/span><\/li>
  3. Service<\/li><\/ol><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Service to cover your machine\u2019s entire lifetime\u2014and make your job easier\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    What you\u2019re about to read isn\u2019t something you\u2019ll often hear from an industrial tech company.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    When we first started selling machines, our after-sales service was just like everyone else\u2019s:<\/p>

    A+ in catalogs and trade fairs. C- on your shop floor. <\/p>

    Back then, we\u2019d get final acceptance of the machine and walk away. We would only come back if you called us with a problem. <\/p>

    It was impossible to understand how to improve our machines. Or how to make life easier for those who use our machines every day. <\/p>

    We had to take a step back and admit it: we were flying blind.<\/p>

    So we asked our customers directly.<\/p>

    They explained the real problems in production and maintenance with complete clarity\u2014what they needed once the machine had been approved.
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    Do you know what our customers told us?<\/strong><\/p>

    What they really needed was for us to make their day-to-day smoother.<\/p>

    Our training fell short.<\/p>

    Spare parts took too long to arrive.<\/p>

    When a problem arose, technicians were slow to reach the plant.<\/p>

    And something all too common with almost all machine OEMs: when they did have an issue, calling technical service was almost worse than calling your phone company.<\/p>

    Our current service offering is the result of listening\u2014and of building solutions together with our customers. <\/p>

    Today, we provide service and technical support packages that optimize machine performance, increase productivity, and ensure durability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    \n\t\t\t\t\t\t\t\t\tTechnology
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    NDT study with your real parts prior to investment.
    Detailed report to decide with certainty\u2014no risk. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\tSupport &
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    80% of issues solved remotely.
    Global network for anything that can\u2019t be fixed at a distance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Spare parts<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Guaranteed availability of critical parts.
    Fast shipping from strategic stock locations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Maintenance<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    \n\t\t\t\t\t\t\t\t\tPlans tailored to each machine\u2019s lifecycle.
    Scheduled and predictive replacement to prevent unplanned stops.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Upgrades<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Machine retools to inspect new part types.
    Upgrades that extend service life and prevent obsolescence. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Training<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Periodic training to keep operators always production-ready.
    Train-the-trainer courses to build in-house experts. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    How can we help you? \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tCONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Home Service to cover your machine\u2019s entire lifetime\u2014and make your job easier What you\u2019re about to read isn\u2019t something you\u2019ll often hear from an industrial tech company. When we first started selling machines, our after-sales service was just like everyone else\u2019s: A+ in catalogs and trade fairs. C- on your shop floor. Back then, we\u2019d […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-11175","page","type-page","status-publish","hentry"],"yoast_head":"\nService - Linqcase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/linqcase.com\/en\/service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service - Linqcase\" \/>\n<meta property=\"og:description\" content=\"Home Service to cover your machine\u2019s entire lifetime\u2014and make your job easier What you\u2019re about to read isn\u2019t something you\u2019ll often hear from an industrial tech company. 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